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Welcome to The Dress Atelier (“we”, “our”, or “us”). We are committed to protecting your privacy while you shop our curated collection of occasion dresses, Bardot styles, and maternity-friendly fashion. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mistresswrapdress.com.
1. Information We Collect
To provide our boutique shopping experience, we collect:
- Personal Information: Name, email address, shipping/billing addresses, phone number, and payment details when you purchase our dresses, jumpsuits, or coats.
- Transaction Data: Purchase history, items viewed (such as bodycon dresses or holiday collection pieces), and returns information.
- Technical Data: IP address, browser type, device information, and how you interact with our site (particularly when browsing our bestsellers or collections).
- Preferences: Your size preferences, style interests (like animal prints or gingham dresses), and wishlist items.
2. How We Use Your Information
We use your data to:
- Process orders for our dresses and coordinate outfits, including international shipments (excluding certain Asian and remote regions).
- Provide customer support for queries about our maternity edit or occasion wear.
- Improve our website experience and product offerings (like our Bare by Vogue collection).
- Send tailored communications about new arrivals, long sleeve styles, or special promotions (with your consent).
- Prevent fraud, particularly for high-value items like coats and jackets.
3. Data Sharing & Disclosure
We may share information with:
- Payment Processors: Such as Visa, MasterCard, JCB, and PayPal to complete your transactions securely.
- Shipping Providers: To deliver your chosen day dresses or jumpsuits worldwide.
- Service Providers: For website hosting, analytics, and marketing services (data is anonymized where possible).
- Legal Compliance: When required by law or to protect our rights.
We never sell your personal data to third parties.
4. Data Storage & Security
Based at 62 Jamaica St, Glasgow, GB G6B 4UB, we implement:
- SSL Encryption: 256-bit encryption for all transactions (same as banks), especially important when purchasing our designer collections.
- Limited Retention: We only store payment data as long as necessary to process your order for that perfect midi dress or playsuit.
- Access Controls: Strict internal protocols for handling customer data.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data (email [email protected]).
- Opt-out of marketing communications about our latest arrivals or bestsellers.
- Request a copy of your data or restrict its processing.
- Withdraw consent for data use (may affect services we can provide).
We aim to respond within 24 hours to all privacy-related inquiries from our Glasgow team.
6. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences (like favourite dress styles or sizes).
- Analyze site traffic to improve our collections and user experience.
- Enable features like the shopping cart for your coat or cardigan selections.
You can manage cookies through your browser settings, though this may affect site functionality.
7. International Transfers
As we ship globally (with some exceptions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with data protection laws.
8. Changes to This Policy
We may update this policy as our boutique evolves. Significant changes will be communicated to customers who’ve purchased our Bardot dresses or other signature styles.
9. Contact Us
For privacy concerns or to exercise your rights, contact our Data Protection Officer at:
The Dress Atelier62 Jamaica St, Glasgow, GB G6B 4UB
Email: [email protected]
Thank you for trusting us with your personal information as you shop our carefully curated collections.
With love and secure transactions,
The Dress Atelier Team
